Summary:
Each generation has distinct attitudes, behaviors, expectations, habits and motivational buttons. Being aware of these differences can help individuals tailor their message for maximum effect, regardless of the task, or the relationship — family, friends, workplace peers. Good business is based on understanding others. With the interpersonal and communication skills developed in this generation gap training, participants learn how to collaborate effectively across generational differences in the workplace. They become more productive by recognizing and utilizing the strengths of the different generations within the team and the organization.